Quality Care > Resolutions Committee

If you have concerns or unresolved issues about the care you received from your midwife contact the Resolutions Committee.

The Resolutions Committee is a free service and aims to provide a neutral, accessible, confidential and supportive service where women can have an opportunity to resolve issues with the midwife concerned.

Set up by the New Zealand College of Midwives the Resolutions Committee aims to make the process of resolving your concerns easier and provides a first point of contact for women who wish to discuss concerns or ask questions about their care.

Each region of the New Zealand College of Midwives has a Resolutions Committee nominated by the College and local consumer groups.

The Resolutions Committee is not a disciplinary body and its role is not to discipline or take away a midwife’s right to practice. It can recommend that a midwife undertake professional development including Midwifery Standards Review.

To make contact with a resolutions committee in your area or to make a confidential enquiry contact:

quality@nzcom.org.nz or phone 03 377 2732.

If after meeting with the Resolutions Committee, you remain unhappy about the service you were given, the Resolutions Committee can advise you about other avenues where you can direct your concerns. These include the Health and Disability Commissioner, Accident Compensation Corporation or the Midwifery Council of New Zealand.